You can now use your personal email address to send transactional emails to your clients instead of the standard no-reply@meetfox.com. This way your clients will receive emails from your own domain e.g. 'yourname@mydomain.com' if your MeetFox account is sharing the same email address.

Prerequisite:

  • You need to use an email address with your own domain

  • You need to upgrade to a Premium MeetFox account. If you do not have a Premium MeetFox account yet, visit the upgrade page to update your subscription.

Steps:

Add your Email Address

To add your unique email address, log into your MeetFox dashboard and select Meeting Types from the left sidebar. Then select Emails from the drop-down menu.

Select Edit Sender.

Select I want to use this domain if the email address associated with your account belongs to the domain you want to use for custom emails.

If you'd prefer to use a different email domain, change the email address of your account by toggling your profile picture and selecting Account Settings.

(Optional) Change your email address to match the domain you want to add under your Account Info.

Select Change your domain and a pop-up will display the DNS records you need to create.

Please note: the values will differ from the screenshot below.

Create CNAME records

Go to your DNS provider and create CNAME records as shown in the table above.

Example (GoDaddy):

Example (Digital Ocean):

Ensure that you create a record for your proper domain name/host like this variable.mydomain.com and not variable.mydomain.variable.mydomain.com.

Important: Please note that some providers (for example, Digital Ocean above) show the domain part (host/name/...) while others omit it (GoDaddy).


Check if your CNAME records are public by clicking on the following link and entering your record there.
https://mxtoolbox.com/SuperTool.aspx?action=cname

You should see a "green checkmark" indicating that there is a public CNAME record for your host:


If this step doesn't work, you need to go back to Steps 3, 4 and 5, review your settings, and try again.


Once the records are created and are public, return to MeetFox and click on "Verify"

You will then be shown the following pop-up. Once you see this with your correct domain, you are all set! Congrats! 👍 All emails to your clients will now be sent from your email address.

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