With MeetFox, you can set up your own custom domain for your booking page and video calls. By doing so, your clients will be able to join a video call hosted on your domain.
Rather than having meetfox.com/e/john, you will be able to have meet.mydomain.com/e/john, giving you more branding opportunities.
The setup is very simple and is described in the following few steps. If you have any questions throughout the process, please do not hesitate to reach out to us or book a set-up call with us. We are happy to help in any way we can. 👍
1. Direct your domain to MeetFox:
Go to your DNS settings within your DNS / hosting provider (e.g. DigitalOcean, GoDaddy, etc. - if you do not know your DNS provider contact your website admin for help)
Create a CNAME record for your subdomain with the following value: meetfox.lide.clearalias.com (for proxy DNS providers such as Cloudflare make sure "proxy" setting is off)
Please ensure that the host of each record has the same structure as all other records. E.g. the hostname can have the structure meet.mydomain.com or only meet depending on your DNS provider (see the GoDaddy or DigitalOcean examples below).
2. Change your MeetFox booking domain:
Go to your profile settings and click on the "Booking link details" section
Enter the booking domain for which you created the CNAME record in Step 1.
Scroll to the bottom and click "Save"
3. Test your new booking link
Go to your MeetFox home screen and check out your new booking link 👍
Visit your booking link and if it works, congrats! You are all set!
4. Troubleshooting (only needed when your link doesn't work)
Check if your CNAME record is public by going to:
Enter your new booking domain (e.g. meet.mydomain.com) and click "DNS Lookup"
You should see "green check" confirming that there is a public CNAME record for your domain:
In case you do not see the green check, please try the following:
4.1 You may need to wait for up to 24 hours to get your CNAME record propagated
4.2. If you do not see changes after 24 hours, try to remove and recreate CNAME records as in Step 1. again